Free shipping on orders over $100 in the USA. Pre-order is now available. Place your items today! 

Orders for in-stock items received by 4:00 PM CST (Monday - Friday) will ship the same day

Instagram and Facebook: @GreenElephantHome


Q: How do I check the status of my order?

A: Upon placing your order, please allow up to 2 business days to have your order processed. Our fulfillment warehouses pack your order and ship as soon as possible. Once your order has been shipped, you will receive a tracking number. You may also visit our website at any time and click our Track Orders page to find the real-time update of your shipment. If you did not receive your shipment confirmation after 3 business days, please contact us immediately and we will investigate your order.

Q: How long does shipping take?

A: For domestic orders, it will normally take 3 to 7 business days. We ship our products from US.

Q: Do you ship Internationally?         

A: Yes! We ship worldwide to ensure that every customer will enjoy their shopping experience with us.

Q: Is your website secure with my personal information?

A: Absolutely! We use SSL security to ensure all your personal information is encrypted. We do not store your credit card information and it will be used one-time only upon purchasing of your product. 

Q: Does Green Elephant Home and Toys provide a quality guarantee for all the products being sold?

A: Absolutely! We do all we can to ensure your best shopping experience. Please contact us with your order number as well as your comments and concerns.

Q: Do you offer a refund if I don't like the product?

A: Please visit our refund policy page for complete details. You may contact us via email for more information on your specific order.


If you have any additional questions that have not been addressed in our FAQs, please contact us.